How coronavirus has changed the home healthcare unit?

The challenges of the COVID-19 pandemic have especially hit support workers. All of those within the healthcare sector have a critical role to play in keeping the most vulnerable in our society safe – from nurses, occupational therapists, personal assistants, social workers, through to caterers and cleaners.

Around 1.5 million people work in the adult social care sector within England alone and social care and support workers are more than twice as likely to die from COVID-19 when compared to the general population. Social care has benefited from the £1.6bn emergency funding diverted to local authorities and a £600m infection control fund for care homes. However, there are still challenges impacting all adult social care service users, including those living with learning disabilities, autism, and epilepsy.

Reductions in Care Capacity

Supported living schemes are having limited contact between residents due to shielding guidance for home placements. This is reducing the social contact and stimulation required for mental and emotional well-being, as well as limiting the lifestyles of service users.

Some homes have implemented technology-based alternatives. Technology can be a temporary alternative to face-to-face support to maintain vital contact. Service users can communicate with each other over video conferencing software, as well as support workers and families using these services to deliver activities and checking the needs of those needing support.

Healthcare Units as ‘Hotspots’

In healthcare units, locations with movement of workers and communal living, it is not practical to shield or isolate people as required for lockdown guidelines. The disruption caused by these changes can have a significant impact on service users and has seen decreases in function and capabilities. These disruptions can lead to challenges for those with complex needs.

The use of monitoring devices in home units may sometimes best support people to remain in their accommodation safely, and the implementation of hands-free communication methods mean that friends, families, and professionals can freely interact with service users. Remote consultations with medical staff could benefit unwell residents and keep effective channels of communication open.

Continuity of Care

Long-term social isolation is having a detrimental impact on those who are already vulnerable with existing emotional or well-being issues, thus increasing demands for support and health services that are already stretched.

The provision of hardware and software to those who may not have access to technology can be used for communication and well-being. Extending the use of ‘befriending’ services across these digital channels means that those who are shielding, living alone, or are vulnerable can easily communicate with each other and their support workers.

If you’re searching for care assistant jobs in Southampton, we want to hear from you. We’re looking for dedicated and caring workers to support people with severe learning difficulties, autism, and complex behaviours. Whether you’re experienced in the sector or you’re looking to start, we can help you start a fulfilling career.

Post COVID-19 Guide for Care Support Staff

The COVID-19 lockdown has drastically impacted those with care and support needs, as well as their support workers. Care support staff are more likely to be infected by the virus than anyone else in the UK’s general population, which understandably brings anxiety and concern that the vulnerable service users you care for may be impacted.

As lockdown rules start to gradually be eased and adapted, there will be challenges. In fact, the care home jobs for learning disabilities in Southampton will be changing. Here’s our guide to helping yourself and those you support through this time.

Understanding Change

Many vulnerable people find unexplained changes or complex situations to be challenging, confusing, or anxiety-inducing. You may find people are unsettled by changes, even those that seem to be returning things to ‘normal’, as they have become used to new routines.

Make sure that service users are included in decisions and discussions about leaving lockdown, so they can fully understand and have a say in what will change in their lives. Use strategies that have been used before for managing big changes and keep a level of consistency around them. Accessible resources from Learning Disabilities England, the National Autistic Society, and Books Beyond Words will help navigate these changes.

Social Distancing

We may now go out to non-essential workplaces, shops, and exercise as many times in the day as we would like. Remind those in home care that some restrictions still do apply; while they can meet people and move between support bubbles, social distancing is still advised and they should wear a mask and remember to wash their hands once at home.

Now that members of the same household or socially distant households may go out together, more than one person with a learning disability or autism may go out at the same time in small groups. While this may cause anxiety at first, encourage service users to find ways to reconnect with friends and family in ways that will still keep them safe.

Keeping Safe

Covid 19 is now looking to be under control if we all maintain social distancing and stick to Government guidelines. It is important for service users to maintain personal hygiene and infection control routines. Keep support workers modelling good behaviour when moving between premises and ensure that these standards are kept with service users. Keep up the routine of washing hands as soon as people arrive in home units, and ensure that hand washing lasts for at least 20 seconds. Remind people to cover their mouth and nose with a tissue when they cough or sneeze and to keep disposing of tissues in the bin, followed by washing their hands.

If you’re searching for care home jobs, we want to hear from you. We’re always looking for dedicated and caring people, with a great hands-on proactive attitude, to help provide support for people with learning difficulties, autism, and complex behaviour needs. Browse our current vacancies and apply online to start a fulfilling career in the care sector.

How the Healthcare Support System is dealing with the COVID-19 Pandemic?

The COVID-19 pandemic has affected the daily lives of people across the globe in myriad ways. We have all had to alter the ways in which we live to stop the spread of the virus and ease the pressures that are being placed on primary healthcare services and their staff. In response, healthcare support systems have updated both their procedures and policies to minimise the risk of infection for everyone within their services.

Here are some of the measures healthcare services have implemented to keep service users and co-workers safe during these unprecedented times.

The Healthcare Support System’s Response to COVID-19

Healthcare support system has taken the difficult decision to stop all but essential visits and to close all residential homes to all apart from essential visitors.

These decisions have not been taken lightly but have been made with the aim of reducing the likelihood of COVID-19 entering services, using both advice from the government and information learned from internal risk assessments. Specific exceptions to these exclusion measures include critical maintenance support, and essential visits from GPs and other healthcare professionals because the safety and wellbeing of service users remains a priority.

In addition to increasing cleaning schedules and creating more hand washing facilities, healthcare support services have taken a variety of actions to ensure service users are safe and don’t experience major disruption to their support. These actions include stockpiling essential food items, reviewing infection control policies, and ensuring that easy-to-read communication is provided for every service user. Healthcare services are also conducting regular temperature monitoring for both co-workers and service users to mitigate the chance of the virus spreading even if it enters the home.

How Healthcare Services are Taking Steps to Mitigate Feelings of Isolation?

COVID-19 isn’t just affecting people’s physical health, it is also taking a toll on the mental health of many people across the world. In response, healthcare services are implementing a variety of measures to reduce the feelings of isolation for both service users and their relatives.

From utilising technology and supporting service users to utilise video calling facilities through to ensuring that open channels of communication remain consistent, healthcare services are going above and beyond during the most challenging of circumstances. It is important that service users and their families understand why certain decisions are being taken and keeping everyone fully informed with the latest facts remains a high priority.

Healthcare services are committed to following government guidance and will lift restrictions as soon as possible, when safe to do so. In the meantime, they remain committed to providing first-class community access in a safe and controlled manner.

If you are an enthusiastic and committed individual looking for a career that will make a real difference to the lives of others in your community, why not browse our live care assistant jobs in Southampton here.

Roles and Rights of Healthcare Workers

Healthcare workers are essential to the provision of an effective response to the needs of all service users and, as such, it is important that they understand both their responsibilities and rights with regard to the support they provide.

Healthcare Workers have a Duty of Care to Service Users

Healthcare workers have a duty of care to all service users, which is rooted in a moral obligation to act in the best interests of each individual service user at all times. This includes providing a safe and respectful environment, within which everyone has the right to respect, privacy and seamless access to open channels of communication.

Everyone has the fundamental right to have access to good quality health care and support and as a healthcare professional, it is ultimately their responsibility to ensure that every service user experiences this basic human right. Creating and maintaining a safe environment is achieved in several key ways, including providing service users with the range of services they require and consistently delivering each of these services at an appropriate time, in an appropriate place.

Service users also have the right to be treated with respect at all times and healthcare workers must always provide support in a manner that demonstrates consideration and courtesy for a person’s religious beliefs, culture, sexual orientation, and right to privacy. Maintaining open channels of communication is critical here and all information must consistently be delivered in ways service users and their families can easily understand.

The Rights of Healthcare Workers

As healthcare workers provide essential services, it is imperative that they recognise their own rights in order to maintain a safe working environment for themselves, their co-workers and service users.

Healthcare providers have a responsibility to provide safe working conditions for the healthcare workers delivering support within their care homes. This includes implementing appropriate safety precautions and providing systems to ensure that healthcare workers consistently experience respectful and considerate interactions with their superiors. Abuse, harassment and attack must not be tolerated and healthcare workers maintain the right to report and/or formally register a complaint should they experience any of these unacceptable behaviours.

Healthcare workers also have the right to access the tools they need to provide the right support to each individual service user. They also have the right to a sufficient amount of personal time during their shift to keep nourished and hydrated. Not only does this contribute to the physical and mental wellbeing of every healthcare worker, but it also enables them to fulfil their responsibilities to the best of their ability.

Healthcare workers provide myriad essential services to their communities’ right across the globe and make a tangible difference to people’s lives on a daily basis. If you are looking to build a career that will allow you to make a real difference to the lives of people within your community and beyond, browse our available care home jobs in Basingstoke today.

Will Care Home Jobs Be Impacted Due to the COVID-19 Crisis?

All sectors have to make changes as a result of the current coronavirus outbreak. Within the care sector, care homes have had to adapt very quickly. Given recent experiences within some care homes, it is likely that changes will be made in future and that these changes will affect jobs.

In any kind of care setting it can be difficult to impose changes in routine. However, that can be amplified if service users are potentially young, fit and active but perhaps unable or unwilling to understand the need for change.

New Government Guidelines

A recent paper issued by the Department of Health & Social Care outlines an Action Plan for Adult Social Care. It is reasonable to assume that many of the recommendations will extend to support work for all ages.

Many of the lessons learned during the current outbreak, in addition to the restrictions that lockdown has brought, have led to changes being implemented in ways of working. Future ways of working will also be informed by the knowledge gained during this period.

Controlling the Spread of Infection

Support workers are already trained in effective infection control and awareness. However, COVID-19 has brought special challenges so it is likely that this training will be updated and enhanced to provide increased protection to both service users and staff in care home settings.

Control practices will be further developed. This will include the use of PPE, (Personal Protective Equipment), as appropriate. As has already been demonstrated, maintaining a personal approach can be challenging when PPE is required. Thought and care must be given to the introduction of it where possible to ensure that service users are comfortable.

Workforce Support

Support workers have been on the front line during this period, in the same way as NHS staff and other essential workers. Increased support for staff during this period has been essential on both practical and emotional levels.

During this period there has been increased collaboration with local health services to provide support to each other and ensure that service users receive the best possible care. This may continue in the future.

Recruitment of Staff

There has been many initiatives to support the recruitment of new staff into the sector and encourage returners during this period. This has been essential to ensure that the number of support workers has been maintained.

Improvements to the recruitment process have included faster DBS and emergency checks, in addition to access to rapid online induction training.

Undoubtedly the increased focus on the care sector and the challenges presented to it will mean changes to care home jobs in Basingstoke. This will likely include increased training requirements covering infection control and its management. It should also mean continuing increased focus on the importance of support workers and this can only be seen as a positive approach in the long term.

5 to dos for Caregivers during COVID-19 Crisis

Everyone throughout the entire country is potentially at risk of catching the COVID-19 virus. So it’s essential for all of us to understand how to keep ourselves, and our loved ones, safe. But this is even more important for support workers, who are looking after some of the most vulnerable members of society. So we’ve put together a list of five things every support worker needs to be aware of during these uncertain times.

1. Wash your hands

Yes, we know it’s been said repeatedly, but this is such an important point that it simply can’t be overstated. We’re most likely to pass on the virus through physical contact, so washing hands frequently, for at least two minutes at a time, is the single best preventative measure against its spread.

2. Clean your phone regularly

Whether you’re looking out for care home jobs for learning disabilities in Basingstoke, or you’re just scrolling through the latest news reports, or even chatting with friends and family, the chances are it’s happening on your mobile handset. We’re all relying on our phones more than ever before during lockdown and social distancing.

Yet although we can be scrupulous about cleaning our hands and surfaces that we’ve touched, the majority of us neglect to disinfect our mobile phones and tablets regularly. But they’re potential hot-spots for viruses and bacteria to thrive, so clean your mobile regularly, as well as any physical telephone handsets in use.

3. Tell service users as much as is appropriate

The age and capacity of your individual service users should determine how much information you pass on about the coronavirus pandemic. Many people living with the advanced stages of dementia, or with severe learning disabilities, for example, may not understand the concept of staying at home to stay safe.

It’s important not to frighten anyone with information that they’re unable to process fully. Yet most service users will be aware that life is in some way different from usual. So think before you speak, and plan in advance how you’ll approach the subject of coronavirus.

4. Keep boredom at bay

Boredom is a tiresome state for any of us, but for those with autism or learning difficulties, it can be particularly challenging. So plan lots of activities, as well as some quiet pursuits that encourage calm and relaxation.

5. Make time for yourself

It can be all too easy to neglect your own personal needs during times of crisis. But burning out won’t do you, or the people who depend on you, any favours. So take time to relax and unwind away from work. Whether that’s spending time chilling out in front of the TV, or treating yourself to a takeaway, remember that you need to be kind to yourself. The more relaxed and calm that you are, the better you will be able to support others during your working hours.

Where to Find the Best Care Home Service in Basingstoke?

Families want the best for their loved ones, whether they have physical disabilities or learning difficulties, and knowing they have an experienced team of staff means they can have peace of mind. That’s why choosing a care home is one of the most important decisions a person will make. Families will want to make sure the home has all the facilities to ensure their loved one is relaxed and feeling at ease in the surroundings.

Making Sure It Is the Correct Choice

Staff Are Key to a  Home’s success

Staff are the key to keeping the home running well, with many valuing the skills and experience that they bring to the job. Prospective workers can apply for care home jobs in Basingstoke which will allow them to gain practicl experience in supporting people with a learning disability and autism

Care workers are compassionate people who are dedicated and sympathetic toward the people they support in a variety of settings. Excellent care is what every relative looks for, and to excel in the caring industry the worker will require certain qualities such as empathy, patience, respect and a cheerful manner. A positive mindset can have a good impact on the mood of those they support. The carer may be one of very few with whom the client comes into contact during the day, so if they demonstrate a sympathetic, patient nature, then the loved one will feel more at ease.

Letter from Professor Martin Green OBE

Professor Martin Green OBE, CEO of Care England has sent out the letter below stating that social care is open for business but that it needs help and support.

He is absolutely right!  Our homes are open 365 days per year, 24 hours per day.


Now, more than ever, we need enthusiastic, dedicated people to work with our very special adults.  You do not necessarily need any experience, just the right attitude and the  desire to really make a difference to peoples lives.  Liaise Loddon is proud to be accredited as an Investor in People organisation. We strive to ensure the provision of great quality training for all of our co-workers at every level.

On joining, co-workers receive a thorough induction in the home, which is supported by training room sessions and a comprehensive induction folder. In addition, we develop the skills and knowledge to support the individuals in our homes through a range of topics including: autism, recording keeping & confidentiality, safeguarding and first aid to name but a few. All of which support completion of the Care Certificate or Management Induction Standards depending on the role.

Once probation is successfully completed, co-workers can then complete a number of qualifications in a wide range of subjects from Person Centred Care through to a Certificate in Health and Social Care.

We encourage our co-workers to progress within the Company where opportunity, a willingness to develop and strong commitment exist.

So, what are you waiting for?  Whether you are an experienced care worker, or just fancy a change of career, or even find yourself unfortunately unemployed due to the current situation throughout the world, we would love to hear from you.  You can view all of our current vacancies here or email for further information.


The new homes at Oakley are currently being modernised and updated to the high level standards that we expect in all of our homes

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They are smaller than normal homes and are bungalows ideal for one or two people depending on needs.

We were told about them by Dave and Andy, our usual builders, and one of the attractions was that they are adjacent to each other and it is rare that the opportunity to purchase two properties like this arises.

The other attraction was that one was empty and the other had a tenant whose lease was ending and so this made the purchasing process easier – although it never seems to be as smooth as you think it should be.

Almost inevitably though any new property requires some alteration and refurbishment to bring it up to the standard to give the right environment for the people who will be living there. Windows often do not meet the required safety standard and the kitchen, flooring, heating and electrics need improving. For these properties we are replacing windows and doors, kitchens and boilers.

In one, we are installing a second bathroom which meant altering drainage to suit. Both will also have nearly all new flooring too. The windows will have integral blinds to give better privacy and remove the need for curtains.

We need to make the properties safe and installing fire doors and smoke detectors even though the properties will be staffed 24 hours per day.

We are also making improvements to the boundary fencing to improve security, so that the individuals living there can safely use the garden unaccompanied, and give some additional privacy. Initially there will be a low fence between the two rear gardens but in time we hope to be able to remove this to open the space up and provide a good area for everyone to get outside and share the space.

Both properties have garages and one is being converted to an office and the other a laundry room. There is on-site parking for both properties and with adequate other parking facilities nearby if required.

Fortunately we have already secured agreement for two new people to come to and live in these properties and hope to secure a third soon which would mean we will have filled the available places ahead of them being ready.

One person is going to have one of the bungalows to themselves so that they can have the space that they need to have a great live with us at Liaise. We are already starting the transition process for one of their new neighbours.

These new properties are being managed by Andy Key, who currently manages Baytrees, and recruitment is underway to have staff in place for when new people move in.

We are in the process of purchasing another property near Southampton and there will be more on that in the future.

Liaise is Growing!

This is going to be an exciting year for Liaise.

At the end of the year, we bought two adjacent bungalows in Oakley, Basingstoke and we are now in the process of converting them for 3 or 4 individuals. 5 Kennet
It will take us a couple of months, along with obtaining registration from CQC.
Alongside expanding the total number of people we support from 39 to 43, we will of course, be growing our dedicated and skilled workforce.

All of the people we support need one to one care during the day and waking night staff, it means that to support one person, we need to employ a minimum of 4.5 people – often more! So, for a 4 person home, that up to 20 new co-workers.

Some of these will be day support workers, some of them will be people to work at night. We will need to add in new senior staff for the home along with support staff.

5 Kennet gardenSo, with these new homes, we will be employing nearly 250 people locally in Basingstoke and Romsey. Most of these are care workers and specialists in supporting people with learning disabilities and autism.

However, with an organisation with this many people, we need to also have good “back office” people providing support in recruitment, learning and development, training, finance, payroll, health & safety, IT management, business planning, communications and many others things that are essential to keep organisations going (and moving forwards).
For referrals for these new small, personalised placements, please get in touch with us here

And if you are interested in working at Liaise as we continue to grow, keep an eye on our Facebook page and our website recruitment pages.

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