Care Quality Commission
We are committed to very high standards
Liaise Loddon homes are among the best in the UK. All are registered with the Care Quality Commission (CQC), which carries out regular inspections. We regularly review our progressive and professional programmes, which we tailor to each person we support.
All the people we support are encouraged to express themselves and their needs in a safe and supportive home. We treat everyone as individuals, with dignity and respect.
The Care Quality Commission agrees that we provide a great service. Inspectors monitor our homes closely, carrying out regular risk assessments and creating reports and ratings for our homes.
People consistently valued their relationships with the staff team and felt that they often went ‘the extra mile’ for them, when providing care and support. Staff were highly motivated and inspired to offer care that was kind and compassionate and were determined and creative in overcoming any obstacles to achieving this.
People, relatives and staff consistently described the registered manager as outstanding and inspirational, due to their unswerving loyalty, commitment and dedication to the people living at Sansa House. People received a high standard of care because the management team led by example and set high expectations of staff about the quality of care people should receive.
The registered manager was determined that people living at Sansa House should receive quality care based on recommended and up to date best practice. The registered manager consistently recognised, encouraged and implemented innovative ideas and strategies to drive a good quality service.